We understand that plans can change. Each listing has one of three cancellation policies — it is shown on the listing page and during booking. Deadlines are counted in calendar days before check-in, and the exact refund amount is always shown before you confirm a cancellation.
Flexible cancellation
For listings with flexible cancellation policy:
100% refund (minus bank fees) if cancelled at least 1 day before check-in
No refund if cancelled on the check-in day or later
Moderate cancellation
For listings with moderate cancellation policy:
50% refund if cancelled at least 15 days before check-in
No refund if cancelled less than 15 days before check-in
Strict cancellation
For listings with strict cancellation policy:
50% refund if cancelled at least 30 days before check-in
No refund if cancelled less than 30 days before
Host cancellation
Hosts can cancel a booking any time before check-in — the guest will be notified
When the host cancels, the guest always receives a 100% refund — regardless of the cancellation policy
Frequent cancellations may result in host account suspension
Force majeure
In case of extraordinary circumstances (natural disasters, pandemics, government restrictions), RepDom Travel may apply special cancellation terms with full refunds to both parties.
Refund process
Card payments are refunded automatically to the original card; bank transfer and PayPal payments are refunded manually by our support team
Refund processing time is 5 to 10 business days
The exact refund amount is calculated automatically and shown before you confirm the cancellation
Contact us
For cancellation inquiries, contact: bookings@repdom.travel